True Value Auto Sales - new & improved website

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2014 Ford F150
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Main Location: 434 Memorial Avenue Thunder Bay, ON P7B 3Y7

Second Location: 1126 Oliver Rd. Thunder Bay, ON. P7B 7A4

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Toll Free: 877-296-9087

Local: 807-684-8258

Warranties

True Value Auto Sales offers extended warranties on all our used cars and trucks as a “next level” safety net for our customers. We offer extended warranties that are reasonably priced and from professional warranty companies. The warranty company is an extension of True Value Auto Sales services, so it is important to us that the warranty company meets our customer expectations and they are ready to go the “extra mile”.

We know from experience that warranty companies can and will lose your business, so we establish a healthy relationship with our warranty company. We take care of all service not related to warranty work and make warranty claims only when appropriate. This keeps our “Claims Ratio” at a minimum keeping the customer, and the warranty company happy. Many dealerships have a high claims ratio, making it difficult for the customer to obtain warranty work when required. We think it is important to let our customers know about claims ratios and warranty companies. We also believe the customer should contact the warranty company and inquire about the dealerships claims ratio. Our claims ratio at True Value Auto sales is quite low.

A good warranty company is one that honours their agreement with the customer without hassle. They may only become difficult to deal with when it appears they are being abused by the automobile dealership.

At True Value our philosophy of “if there is a problem with the vehicle, we fix it before you buy it”, lowers our claims ratio, provides our customers with confidence in our products and offers our customers a “true Value” experience.

Our warranty company, “Coast To Coast – Advantage Plus” is an excellent company. We find them to be professional and they offer superior service. They treat our customers with respect and they get the required warranty work done in a hurry. They don’t tell you where you have to get the repairs done.

They offer excellent pricing on one, two and three year warranties with a host of options you can add to your warranty at low cost. The decision whether to purchase an extended warranty and what type of extended warranty to purchase from True Value depends on the individual customer. We try to provide the customer with a warranty education.

What We Do to all our inventory before its ready for you

True Value Auto Sales works to provide the best quality product and service possible so that our customers will return with confidence and also secure in their decision to shop at True Value. When purchasing a Thunder Bay used car or used truck, think True Value Auto Sales. We look forward to providing you quality used cars and trucks, for years to come.

We Sell cars

Our goal is to be the fastest, easiest, and safest way to sell quality vehicles. We also offer trade-in,

We Buy cars

We buy cars, and try to fix them as much possible and try to find than a new home.

We Sell equipemt

Small to heavy work equipment is also available for sale.

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What Our Customer Say

I have purchased two vehicles from these guys and they have both been awesome! Professional, friendly, and helpful staff.Good mechanics if you need work done too! Thanks !!!
Excellent customer service while looking to buy, the actual purchase, and after purchasing a truck from them. They went above and beyond to make me happy. Would recommend that anyone come and have a look at what they have to offer when wanting to purchase a vehicle.
Tabatha Mckenzie
Local Guide
5/5
4/5
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